Visual and voice search services will gain popularity

According to the Gartner analysts, services of visual and voice search of goods will become extremely popular by 2021. Thanks to it, consumers’ interests and wishes will be accurately identified.

Thus, the digital commerce revenue will increase by 30% and consumers’ demand for voice devices will generate $3.5 billion.

IT giants will search for new sources of income

By 2020 such technological giants as Facebook, Apple, Amazon, Google as well as Alibaba, Baidu, and Tencent will have to self-disrupt and totally change their strategies to stay competitive. Experts are sure that it will be extremely difficult to find an effective source of income at that stage.

Banks will introduce cryptocurrency technologies

The cryptocurrency adoption in the banking system will increase the business costs by $1 billion as soon as by the end of 2020. The Gartner analysts forecast incredible growth of the cryptocurrency market. That is why they recommend that financial institutions get acquainted with a new technology and transform the payment system as well as change methods of tax collection and pricing of goods and services.

Fake news will become indistinguishable from real information

It is predicted that by 2022 the amount of fake news will surpass real information especially in the developed economies.

Companies will have to closely monitor what is said about their brand in the mass media in order to quickly identify fake news.

Counterfeit reality will become common

Counterfeit reality will soon be presented by generated images, videos, and noises.

Advanced tools for fakes creation, especially up-to-date generative neural networks, will be able to portray events that have never occurred or occurred in a different manner.

Post-application era will begin

Specialists at Gartner are sure that by 2021 programmers will be mostly occupied by chatbots creation whereas mobile apps development will become a secondary activity.

Post-applications that are not connected to particular mobile programs will allow virtual assistants to penetrate in all spheres of communication.

Demand will increase for versatilists in the IT sphere

Gartner’s analysts suppose that by 2021 a number of versatile IT specialists will rise by 40%. 

Business-related specialists will be in more demand whereas popularity of technical specialist will decline by 5%.

AI will change the labor market

By 2020 2.3 million jobs will be created and 1.8 million jobs will disappear due to ever-growing use of Artificial intelligence. However, only some spheres can be automated. Thus, analysts suppose that the employment in the education and healthcare sectors will not be affected.

IoT will be in every electronic device

In three years, IoT technology will be in 95% of electronic devices, especially monitoring systems, smart sensors, and counters. These technologies will attract customers’ interest.  Moreover, cloud systems will gain enormous popularity.

Fault remediation will need more expenses

According to the forecast, by 2022 half of the IoT security budget will go to fault remediation instead of protection. Money will be mainly spent on product recall and system restore after hacking.